Appointments

Urgent appointments

To request an urgent appointment for today or tomorrow (Monday to Friday):

get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it.

order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.

book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments.

check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.

register your organ donation decision – choose to donate some or all of your organs and check your registered decision.

find out how the NHS uses your data – choose if data from your health records is shared for research and planning.

view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.

  • use our appointment request form, Monday to Friday from 8am to 6.30pm. We will respond within 4 hours during opening times
  • phone us on 01444 458022, Monday to Friday from 8am to 6.30pm
  • visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6.30pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Routine appointments

To request a routine appointment in the next 7 days:

  • use our appointment request form, Monday to Friday 7am to 4pm. We will respond within 4 hours during opening times
  • phone us on 01444 458022, Monday to Friday from 8am to 6.30pm
  • visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6.30pm
  • use your NHS App and your NHS account to book a screening test or vaccination

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call
  • by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

Practice Nurses

Nurses appointments can be booked up to 2 months in advance and can be made at anytime during the day.

Cancelling or changing an appointment

To cancel your appointment:

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs

Telephone Advice

The doctors and nurses are happy to give advice over the phone for problems which do not require an appointment or visit. You will need to provide the receptionist with your details so that the relevant records can be made available. We also offer telephone consultations when your doctor or a nurse will ring you back at a set time to deal with your problem. This time varies but is usually mid-morning.

Home visits

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

To request a home visit, it’s helpful if you phone the practice before 10am.